Reference

What Governs Your Account at 77xc

These terms set out the rules that apply when you access 77xc, covering account eligibility, how we handle your data, and what you agree to when you use our platform.

Pakistan-applicable conditionsAccount eligibility rulesJazzCash, Easypaisa, Raast usage termsData handling policyJurisdiction-dependent access
77xc What Governs Your Account at 77xc
HOW WE HANDLE THIS

Data, Cookies, Security and Your Rights

We take the way we store and use your information seriously. Here is how we approach the four areas that matter most when it comes to your account and our legal obligations.

Data Handling

We collect only what is needed to operate your account — your contact details, payment method records for JazzCash, Easypaisa or Raast, and your transaction history. We do not sell this data to third parties.

Cookies and Tracking

Our site uses session cookies to keep you logged in and functional cookies to remember your preferences. We do not use third-party ad-tracking cookies without your consent. You can manage cookie settings through your browser.

Account Security

Your account is protected by OTP verification tied to your registered mobile number. Any login from an unrecognised device triggers a fresh OTP step. We recommend you never share your PIN or OTP with anyone.

Data Retention and Requests

We keep account data for as long as your account is active and for a period after closure as required by our operating conditions. To request access to your data or ask us to delete it, contact support with your account ID.

LEGAL CONTACT PATHS

How to Reach Us on Policy Matters

If you have a question about these terms, need to flag an account dispute, or want to request changes to how we hold your data, our support team handles all policy-related queries. Reach out through any of the channels below and include your account reference so we can respond specifically to your situation.

Live Chat Reach our support team directly through the live chat window in your account. For legal or policy queries, include your account ID and describe the issue clearly so we can respond without back-and-forth.
Email Support Send policy or data-related requests to our support email. We handle account terms queries, data access requests, and dispute escalations. Include your registered mobile number to speed things up.
Account Dashboard Many policy actions — such as reviewing your transaction history linked to JazzCash or Easypaisa, or updating your contact details — can be done directly inside your account settings without contacting support.

Your Legal and Policy Questions Answered

These are the questions we get asked most often about how our terms work, what your rights are, and how we manage your account information.

Yes. Access depends on whether online gaming is permitted under the law in your location. Opening an account means you are confirming that access is lawful where you are based.

We collect your mobile number, chosen payment method details such as your JazzCash or Easypaisa account reference, and your transaction history. This is used to operate your account, nothing else.

Yes. Contact our support team through live chat or email, provide your account ID, and ask for a data access request. We will respond with the relevant records within a reasonable time.

Send a deletion request via email or live chat. Include your registered mobile number and account ID. We process closures and deletions subject to our retention obligations under applicable operating conditions.

We post updates directly on this page. Continuing to use your account after an update is posted means you accept the revised conditions. We will not apply changes retroactively to completed transactions.

Raise the dispute with our support team first, including your transaction reference and the wallet used. We coordinate with the relevant payment provider — Raast, Easypaisa or JazzCash — to resolve the issue.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.